CGC Design Electrical & Guisborough Property Services offers a 1-year warranty on sold items, except replaceable batteries and this is 90 days.
All warranty work and replacement of items under warranty will be done at no cost to the customer, if we are called out on a warranty job and it isn’t our workmanship or a sold item you will be charged for a call-out. If the call-out is for an item with a replaceable battery and the battery is at fault again you will be charged for a call-out. Please make sure you have used the recommended batteries for the items specified below.
If the item has a manufacturer’s warranty or guarantee after the 1st year this is between the customer and manufacturer, not CGC Design Electrical or Guisborough Property Services.
Warranty on all alarms will be void if don’t follow the below along with the instructions in the manuals, there are links below.
- Do not use cleaners or solvents.
- Do not paint any part of the alarm.
- Do not use any other test method except the process described in this manual.